Cry about...
Troubleshooting various Windows problems

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The Windows related problems listed below are problems that I have previously encountered and the solution found at that time. I believe the information to be complete and correct, but if you find any errors or omissions then please let me know (brian@cryer.co.uk).

These troubleshooting notes have been divided up according to which version of windows they refer to (or the version of Windows I was using when I first encountered the problem):

• Windows (all versions)
• Windows 7
• Windows 2003 Server
• Windows XP
• Windows 2000
• Windows NT

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Windows (all versions)

• Internet Explorer: An error has occurred in the script on this page
• Internet Explorer: A Runtime Error has occurred
• Internet Explorer: Internet Explorer Script Error
• LCD monitor display fuzzy and not sharp
• Microsoft Outlook: Cannot open the item for this reminder
• Microsoft Outlook: Cannot start - Cannot open the Outlook window
• Outlook Express: An error occurred while the spelling was being checked
• Windows Explorer: Slow to delete files
• Windows isn't behaving properly (miscellaneous)
• The PROGRAM.EXE is linked to the missing export OLEAUT32.DLL:VarNot
• Vmimb.exe POP3 connector at 100% CPU and no incoming emails

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Windows 7

See also Troubleshooting Windows 2003 and subsequent troubleshooting notes.

• Error 778: It was not possible to verify the identity of the server
• Error 812: The connection was prevented because of a policy configuration on your RAS/VPN server

Windows 2003 Server

See also Troubleshooting Windows XP.

• Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

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Windows XP

See also Troubleshooting Windows 2000.

• Backup failing - Error: Could not access portions of direction System State\COM+ Class Registration Database
• regsvr32 - LoadLibrary failed - The specified module could not be found

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Windows 2000

See also Troubleshooting Windows NT.

• error 733: could not agree on PPP control protocols
• error 781: The encryption attempt failed because no valid certificate was found
• error 800: Unable to establish the VPN connection
• Printer operation cannot continue due to lack of resources. The print subsystem is unavailable

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Windows NT

These notes may also apply to Windows 2000 and Windows XP.

• Access Denied (AT command)
• ActiveX component can't create object
• Disk Thrashing
• DllRegisterServer in COM failed. Return code was: 0xNNNNNNNN
• DllRegisterServer in COM failed. Return code was: 0x8002801c
• DllRegisterServer in COM failed. Return code was: 0x80070005
• English numerals appearing in Arabic text instead of Arabic numerals
• General Network Connectivity Problems (e.g. cannot connect to remote computer)
• LoadLibrary ("LLLL") failed. GetLastError returns 0x0000007e
• Microsoft Exchange: Unable to deliver the message due to a communications failure
• NTBackup gives error ‘Insufficient disk space ...’
• NT Backup: No tape drive detected
• NT Backup: Tape device reported an error on a request to rewind the tape
• NT Backup: Tape Drive Error Detected
• Remove (uninstall) program fails
• Replication of license information failed because the License Logging Service on server \\XXXX could not be contacated.
• Run-time error '-2147024882 (8007000e)'
• The device \Device\ScsiPort0 did not respond within the timeout period
• The device \Device\Tape0 is not ready for access yet
• The domain controller for this domain cannot be located
• The ordinal NNNN could not be located in the dynamic link library MFC42.dll
• The ordinal NNNN could not be located in the dynamic link library MFC42u.dll
• The procedure entry point XXXX could not be located in the dynamic link library LLLL.dll
• This operation has been cancelled due to restrictions in effect on this computer. ...
• Unwanted application runs at logon
• Wrong keyboard layout at logon
• You do not have access to set License options

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Recommended Links

http://technet.microsoft.com/en-US/sysinternals

SysInternals provides various utilities for Windows, many of which are invaluable when troubleshooting.

www.eventid.net

Excellent reference site for looking up event log entries and some other errors.