Microsoft Outlook Troubleshooting
Cannot open the item for this reminder
One or more old reminders are generated each time Outlook is started.
If you try to "Dismiss" the reminder then error message appears saying:
Cannot turn off the reminder. You may be reminded again.
If you try to "Open" the reminder then you get the error:
Cannot open the item for this reminder.
This error is probably indicative of some corruption within Outlook. It has been observed after an Exchange server has crashed and needed to be rebuilt.
- Shutdown Outlook. Restart Outlook with the '/cleanreminders' switch,
the easiest way to do this is Start > Run and in the Run box enter:
If any reminders still occur then try dismissing or opening them in the conventional way.
These notes have been tested with Microsoft Outlook 2000 and 2003 running under Windows Vista, Windows 2000 and Windows NT4.
About the author: Brian Cryer is a dedicated software developer and webmaster. For his day job he develops websites and desktop applications as well as providing IT services. He moonlights as a technical author and consultant.