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MS-Windows Troubleshooting

You do not have access to set License options


When trying to run License Manager on the file server, it refuses to run, popping up a message box with the error:

You do not have access to set License options


The only time this has been observed was after someone had tinkered with the registry and changed the access permissions on part of the registry. Although it is possible that a non-administrator account is being used.


  1. Confirm that the account used is a member of the local administrators group. (Domain Admins normally are.)

  2. Check the permissions on the registry key ‘HKEY_LOCAL_MACHINE\ SYSTEM\ CurrentControlSet\ Services\ LicenseInfo’. The permissions on this key (and subsequent keys) should be set to:

Administrators Full Control  
CREATOR OWNER Full Control  
Everyone Read  
Server Operators Special Access  
  [/] Query Value
  [/] Set Value
  [/] Create Subkey
  [/] Enumerate Subkeys
  [/] Notify
  [ ] Create Link
  [/] Delete
  [ ] Write DAC
  [ ] Write Owner
  [/] Read Control
SYSTEM Full Control  

These notes have been tested with Windows NT4 and may apply to later versions as well.

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