Brian Cryer's Glossary of IT Terms with Links
CRM
- CRM
- 1. Customer Relationship Management.
The process of managing the relationship with customers, or a system for
managing information about customers.
For more information see:
- http://crm.oncontact.com - Oncontact Software develops award-winning CRM solutions, customisable for mid-market CRM needs.
- http://everything.explained.at/Customer_relationship_management - Customer relationship management explained.
- 2. Compensating Resource Manager. A compensating resource manager is a
COM+ service that enables non-transactional objects to be included in
Microsoft Distributed Transaction Coordinator (DTC) transactions.
For more information see:
- http://msdn2.microsoft.com/en-us/library/8xkdw05k(VS.80).aspx - How to create a Compensating Resource Manager (CRM).