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: "C" : CRM
Brian Cryer's Glossary of IT Terms with Links
CRM
- CRM
- 1. Customer Relationship Management.
The process of managing the relationship with customers, or a system for
managing information about customers.
Relevant links:
- http://crm.oncontact.com - Oncontact
Software develops award-winning CRM solutions, customisable for mid-market
CRM needs.
- www.entellium.com - Entellium
provides CRM software and customer relationship management software solutions
for mid-market companies.
- 2. Compensating Resource Manager. A compensating resource manager is a
COM+ service that enables non-transactional objects to be included in
Microsoft Distributed Transaction Coordinator (DTC) transactions.
Relevant links:
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