Cry Exchange How To...

How to allow an account to receive email for two or more email addresses

A user can be configured to receive email on any number of email addresses.

To add a new email address to a user:

  1. Log on to the server running exchange server. (This is necessary because Active Directory Users and Computers does not display the necessary "E-Mail Addresses" tab if you try this from a different server.)
  2. Run Active Directory Users and Computers.
  3. Navigate down to the user account.
  4. Open the properties for the user account.
  5. On the "E-Mail Addresses" tab add click the button [New ...]
  6. Select "SMTP Address" and click [OK]
  7. Enter the new new email address that you want the account to receive.


  • Be sure not to set any of these new ones to be the primary for the account, or this will change the email address of the user when he/she sends out email.

These notes have been tested with Exchange Server 2003.

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