Cry Exchange How To...
How to grant Send On Behalf Of permission
"Send on Behalf Of" allows one user to be able to send
emails on behalf of another. The message will show the recipient who
the message was sent on behalf of and who actually sent the message.
There are two ways of granting "Send on Behalf Of":
Grant Send on Behalf of via Outlook
This procedure will allow you to grant other users the ability to
send on your behalf:
- Start Outlook
- Tools → Options, select the "Delegates" tab
- Click on [Add ...]
- Add the user or users that you want to grant the
send-on-behalf-of permission to, then click [OK]
- The next window will allow you to specify which permissions
you are granting. To allow send-on-behalf-of, you need to
grant permissions on the "Inbox" to either
"Author" or "Editor", then click [OK]
- Click [OK] to close the "Options" dialog.
- The above has been demonstrated to work when using Outlook
2003, but not with Outlook 2000 connected to a Exchange 2003
server (I have not had time to identify why).
- See also "How to send a
message on behalf of another"
Grant Send on Behalf of via Active
Directory Users and Computers
This procedure will allow system managers to grant users the
ability to send on the behalf of other users:
- Log onto the server running Exchange.
- Run Active Directory Users and Computers.
- Find the user's account that you want to be able to send on
behalf of, and open up the account properties.
- Select the "Exchange General" tab.
- Click [Delivery Options...]
- Click [Add ...] and add the user (or users) that are to be
granted permission to send on behalf of this account.
- Click [OK] to close the "Delivery Options" dialog.
- Click [OK] to close the account properties dialog..
See also "How to send a message on
behalf of another".
How to Send a Message on Behalf of
To send an email on behalf of another (assuming you have been
granted the necessary send-on-behalf-of privilege):
- Start Outlook.
- Go to your Inbox.
- Click [New] to start a new mail message.
- If the message does not show a "From" field then
pull down the "View" menu and check "From
Note: I have noticed that if you have Outlook set to use
Microsoft Word then the "From Field" does not appear in the
"View" menu. The work around is to clear the option to use Word
(Outlook → Tools → Options → Mail Format → Use Microsoft
Office Word 2003 to edit e-mail messages), you will then be able
to show the From field, and this remains even if you re-select
to use use Word to edit emails.
- Click [From...] and select the account that you wish to send
an email on behalf of.
- Compose the email as normal.
- When you try to send the email you will get an error if you
have not been granted the necessary send-on-behalf-of
- To the recipient the email will show both the true author
and who it was sent on behalf of.
These notes have been tested with Exchange Server
2003, with Outlook 2000 and Outlook 2003. It is believed they also
apply to Exchange Server 2000.
About the author: Brian Cryer
is a dedicated software developer and webmaster. For his day job he develops websites and desktop applications as well as providing IT services. He moonlights as a technical author and consultant.